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Bluetooth will not turn on Galaxy J6

(Topic created on: 11-06-2019 05:31 AM)
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KikiChan94
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Bluetooth will not turn on, I've had this phone for almost over a year now. I've tried just restarting the phone but I've also tried clearing the cache from the application manager, tried to see if the bluetooth would turn on in safe mode (and didn't) and clearing the cache through recovery mode. None of these has worked. Any options other than a hard factory reset..?

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BandOfBrothers
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You've carried out some good self help troubleshooting techniques there @KikiChan94 

 

It may now be time to let a Samsung Experience Store or Samsung Service Centre to have a look.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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