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Alarm won't go off and phone automatically switches off

(Topic created on: 02-06-2021 04:28 AM)
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Galaxy J7 Pro
First Poster
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My Samsung J7 Pro alarm does not go off in the the morning, I go to sleep with my phone on the charger while it's on but in the mornings my phone requests a pattern as if it auto restarted however my auto restart is off, hy does this happen?
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StephK1
Troubleshooter
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Hey @Galaxy J7 Pro! Do you have any Bixby Routines active? They could be routinely restarting the phone. To check this, please swipe down to access the Quick menu > Bixby Routines > Details > My routines. 

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