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A34 5G

(Topic created on: 25-04-2024 11:03 AM)
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Steve7777
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I've recently purchased a new A34 phone, 
despite being logged onto a strong WiFi signal, I keep losing Internet connection?
Any body else having the same issue?
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AndrewL
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@Steve7777: If you connect to an alternate Wi-Fi network, does this issue persist? This will help to determine if the problem lies with the phone, or your current network. You may also wish to head to Settings > Connections > Wi-Fi > Tap the 3 dots in the top right > Intelligent Wi-Fi > Switch to mobile data > Off > Switch to better Wi-Fi networks > Off, to see if this helps. Furthermore, tap the Back button > Tap the 3 dots in the top right > Advanced settings > Wi-Fi on/off history, and check to see if any apps are listed here that might be disabling your Wi-Fi, and adjust the permissions accordingly (if applicable). 

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Steve7777
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Thanks
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