05-11-2023 04:47 PM
Solved! Go to Solution.
06-11-2023 05:25 AM
Is this an official Samsung Wireless Pad ?
Perhaps try another phone on the wireless charging pad and see what happens.
Also try your phone on another charging pad.
Try another charging brick and cord that fits into the charging pad.
Does charging work OK via a wired charging method.
You do have a diagnostic tool found in your Samsung Members App and a Samsung Service Centre can assess your phone if you feel this is needed.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-11-2023 05:25 AM
Is this an official Samsung Wireless Pad ?
Perhaps try another phone on the wireless charging pad and see what happens.
Also try your phone on another charging pad.
Try another charging brick and cord that fits into the charging pad.
Does charging work OK via a wired charging method.
You do have a diagnostic tool found in your Samsung Members App and a Samsung Service Centre can assess your phone if you feel this is needed.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-11-2023 08:01 AM