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WiFi Calling

(Topic created on: 25-11-2020 05:09 PM)
2940 Views
mijawall61
Apprentice
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Hi all. SMARTY (3 network) has enabled WiFi calling.  However there's no WiFi calling option to enable on Galaxy S9+. How do I do this
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13 REPLIES 13
AM4N
Voyager
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have you checked your control panel? pull down from the top of the screen and go through the pages, you should see the option.
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mijawall61
Apprentice
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yes but doesn't exist
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AM4N
Voyager
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I only know EE have it, I would suggest contacting your provider and telling them to install the relevant network settings.
mijawall61
Apprentice
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thx. yes spoke to samsung and the network provider needs to send an installation pack which they have done
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Jondom
First Poster
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I've got this issue on my note 10 plus apparently there is WiFi calling installed if you go to apps and like where you force close them and like disable apps area ! click show system apps and WiFi calling is installed !

but I'm having the same issue to ENABLE IT !!!!

WiFi calling with smarty sim works on my iPhone and works on my other andriod but there's no option to ENABLE WiFi calling on the note 10 plus ! think there's a bug in the Samsung software somewhere !
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mijawall61
Apprentice
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samsung say that smarty needs to send a file and smarty say that samsung should be updated. ping pong
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mijawall61
Apprentice
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no idea what you mean 🤔
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AndrewL
Moderator
Moderator
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@mijawall61: Can you try opening the Phone app > Tap the 3 dots in the top right > Settings > Wi-Fi Calling, to see if you're able to enable the feature from here?

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mijawall61
Apprentice
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thx. I've done that several times and it's the correct way but there's no enabler toggle there
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