I have a renewed Samsung S20+ . I recently needed to use WiFi Calling and realized that it is nowhere to be found in the settings on the phone. I have spent more than 5 hours in Verizon stores and on the phone trying every known solution, including factory reset, to resolve this issue and Verizon now says it is not them, it has to be the phone. They did send me a new phone and WiFi Calling was available and worked on that phone, but I had to send it back because of their fee requirement. This would seem to indicate that it is indeed the phone. If our network extender was working, this would not be an issue, but I have now been without a working phone for 2 weeks. Any suggestions would be appreciated.
