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WhatsApp Video corrupting on upload

(Topic created on: 03-12-2021 09:54 AM)
2166 Views
Mtm1401
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When trying to send videos over whatsapp, the files are 'corrupting' on upload. They go blurry and a green bar appears on the side (see screenshots from gallery and WhatsApp).

This was an issue on the beta and appears not to have been fixed on the stable release. Issue only appears in WhatsApp. Videos taken in the WhatsApp app are fine.

All the usual steps such as wiping cache, reinstalling WhatsApp etc. don't fix the issue.

Has anyone found a fix for this?

29 REPLIES 29
Littlxr
Journeyman
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I'm also having this issue. I'm also fairly certain that my S21 Ultra's Internet as a whole is slower than my previous Oneplus phone, whether on data or WiFi, but that's another issue. 

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Barkaba
Student
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Same issue here. Looks like we have to wait for Whatsapp to fix it, not Samsung

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Members_SqZmk7i
First Poster
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I have this also, have you found a fix?

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Vivek Nair
First Poster
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I am facing the same issue on my S21+ since the Android 12 update. It also gets corrupted while uploading a status. Its absolutely annoying. I really hope Samsung/Whatsapp provides a fix for this asap! 

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xyyyy
Apprentice
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I'm having the same problem 😕 also after the update my videos on steady mode are so blurry , I've taken into Samsung care support 3 times and it's still not fix they said was the new update so annoying as I use this for my work 🤦‍♀️Screenshot_20211123-193622_WhatsAppBusiness.jpg
GoanGeek
Samsung Members Star ★
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OK Guys the WhatsApp bug has been fixed with the new update now BUKG . Look out for it.
"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
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Members_WbQzFG5
First Poster
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Anyone know when the update will be? Getting nowhere with WhatsApp and videos still corrupting since update!

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Mtm1401
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I got the update yesterday which fixes this (UK unlocked)
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PastaFazool
First Poster
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From where?

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Mtm1401
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Just from software update in settings