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Volume issues

(Topic created on: 06-04-2023 06:21 PM)
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Phil20
Apprentice
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When I recieve a call while my bluetooth headset is connected my phone will ring once but then will only ring in the headset. But the main problem is that after it rings it turns my ringer volume and notification volume down to a level where its not alerting me to anything. 
Can anyone shed any light please ?
Phone is an s21 Ultra 5g
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