16-06-2022 10:38 PM
S20 ultra here this hasn't offered an update and is on version 10 pls help
17-06-2022 12:04 AM
17-06-2022 12:16 AM
17-06-2022 09:01 AM
17-06-2022 03:22 PM
@Leeann29: Further to the above, please follow the link below, and click on 'How Do I Get Smart Switch On My PC or Mac' to download the relevant version
https://www.samsung.com/uk/support/mobile-devices/how-do-i-backup-my-smartphone-to-my-pc-or-mac/
Once installed, open Smart Switch, connect your S20 using the USB cable that came packaged with the device, and look for an update prompt on the landing page, next to your device details. If you're unable to update via Smart Switch, and you have tried Settings > Software Update > Download and install on the phone itself, then it is likely that your phone is not intended for use in your current region.