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Unable to turn on WiFi in plane mode

(Topic created on: 06-01-2023 04:26 PM)
3331 Views
SirG
Journeyman
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I am experiencing an issue where I can't activate WiFi in flight mode. I have contacted Samsung dozen of times, reset the device and followed all the steps but no luck. Did anyone experienced that? I never had it with other Samsung devices (nor the other ones).
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17 REPLIES 17
-Robot-
Samsung Members Star ★
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I hear your problem, but haven't seen this issue before
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SirG
Journeyman
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It appears very peculiar to me too. Actually it was working initially on my phone until one of the updates.
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-Robot-
Samsung Members Star ★
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All I can suggest is have it take to Samsung for them to take a look
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ade0501
Navigator
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I'm running a 21 ultra on the latest updates and can have airplane mode enabled and then switch WiFi on with no issues. Based on this I think you should get Samsung involved for them to look.
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ade0501
Navigator
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Note, WiFi also connects with no issues when switched on in airplane mode
SirG
Journeyman
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Dozen of reports got me nowhere but perhaps going to one of their stores may help.
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MICROsam
First Poster
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If you still have this issue I found a fix for it I had the same exact problem 

Omadon3
First Poster
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Hello,

I have this problem since yesterday. Have had the phone for almost 3 years.

There was some kind of weird auto-update yesterday and I can't open WIFI in airplane mode as I could for almost 3 years.

Very frustrating. Can you explain me the solution that worked for you ?

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