Unable to open photos from application

[Skanda123]

I have a galaxy S22 Ultra and am having problems with an application. The application should me to upload photos / documents or take photos to be uploaded however on my phone it is now allowing me to do this.  I know the app works as other colleagues use it with no concerns. I have tried to search for permission and the app is not even showing in the settings. I have uninstalled and reinstalled with no success. Thanks 

[Fiona26]

If you hold your finger down on the app icon. It will bring up some info. Press the I in the circle in top corner to bring up apps information. Go to permissions to allow photos and videos. And any other permissions the app needs.

[JayeCat]

---

@Fiona26 wrote:
If you hold your finger down on the app icon. It will bring up some info. Press the I in the circle in top corner to bring up apps information. Go to permissions to allow photos and videos. And any other permissions the app needs.

---

this doesn't work for me. The app settings don't show photos as an option, because the app never asked for photo permissions originally. How do I give it photo permissions if it never asked?