21-02-2022 09:05 PM
With the new updates I am unable to move items from my gallery to ##SecureFolder in my Galaxy S21 5G. It happened after the latest update. Earlier update stopped#WhatsApp being unable to download contents from Dual App, #Samsung pointed the finger at third party, now with Secure Folder. I am not too sure who to turn to now, I hope Samsung doesn't keep on saying us to use the phone without applications after spending some dollars on their phone, or ask us to reset the phone for something that happens to multiple user
08-04-2023 05:10 AM
I was facing same problem for a month with my S23.
Updated Secure Folder & Gallery from Samsung Store; it solved the problem.
To my surprise it was working fine I dint even update my Phone. I don't update phone or apps until they stopp working completely & ask for update to even open the app.
Updates screw up perfectly good working device these days.
20-06-2023 03:00 AM
using flip 4.. unable to move in or out from secure folder
after trying
1) remove pin setting (enabled again) - fail
2) move the pictures or video else where (different forlder) then try move to secure forlder again - fail
3) clear cache and data in app settings-fail
4) set default permissions-fail
5) secure folder failure (YES)
= successful Uninstalled the app
29-10-2023 01:46 PM
I am also facing the same issue like I tried doing it several time following steps but just can't.....what should I do