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System updates over mobile data?

(Topic created on: 20-11-2023 08:15 PM)
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Walter Jones
Apprentice
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Hello, I have an S21 FE, and I can't seem to figure out how to download system updates over mobile data. If this is something that is arbitrarily locked down, and I can't change a setting to allow it, that would be a deal breaker for me, and I will have to be more careful next time I buy a phone (as in not get another Samsung).

 

This is the most expensive phone I have ever bought, and it also seems to be the most locked down. I couldn't even switch to 4G only when in areas where 5G coverage is slow and unreliable. Luckily I found a third party app that allowed me to solve that issue, but it is kind of pathetic that I would have to do such a thing for such a simple setting that has been present on every android phone I've ever used. 

 

So now I am having another issue of the software being excessively locked down. I have unlimited, unthrottled data, and I don't want to have to be tethered to Wifi for any reason at all. Please help me. 

15 REPLIES 15
Perssy
First Poster
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I have a S20+ which lost the ability to connect to WiFi 2 weeks ago. I have the same problem as the first poster, I cannot download the latest android update over mobile data and none of the solutions mentioned above work. Samsung have not responded to my requests for assistance.this phone will soon become not worth using.
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Members_Q3zRi6B
First Poster
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Currently not home, want to update, can't. Enough data to not care, so I want to force this through. Have done so before, can't. This is is unacceptable. It's not just Samsung, it's virtually everyone in the last 15 years, it's been getting worse and is going to get worse. It needs to be stopped.

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Members_0MyLRsp
Student
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Hi I just got the best option if you have a friend or family member who has enough mobile data tell him to make a hotspot and after you connect to his hotspot it will work I just tried and it works ,this is the option that I thought myself because I tried others and none worked

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Johnwa
First Poster
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Now guys this is upsetting. I solved it by Hotspoting my Samsung with another phone since I don't want to use public WiFi and I'm always in remote places with enough data. Who told Samsung that their customers cannot afford data more less for software updates? It's ridiculous and annoying.

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JordanS
Moderator
Moderator
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Just to give some clarity on this situation, some network providers don't allow their customers to download software updates over Mobile Data. This is ultimately their decision, not Samsung's, as they are the ones providing the network service.

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david6557
First Poster
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Me too
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