Spam filter

[spock1701]

Can't turn on spam protection on my s20+

[Robin999]

Hi, welcome to the community.

Which email app are you having issues with?

[spock1701]

Hi Robin. Can't turn on spam protection

[Robin999]

Sorry, do you not mean email spam?

[spock1701]

No.

[Robin999]

Do you mean this?

https://www.androidcentral.com/how-enable-caller-id-and-spam-protection-galaxy-s20

[JAMES4578]

Hi @spock1701  Are you talking about the phone/text spam protection https://www.samsung.com/Spam Protection  if so is this greyed out?  You could try clearing the cache /Data from the phone app and  Rebooting.