Smart view via PC doesn't work

[David0919]

So, smart view in Samsung Flow has always worked for me. But after the last update, somehow I get a black screen when using smart view.

I can send files and text between phone and PC, I can also use my mouse on PC. If I click somewhere on the screen on PC, my phone will respond. But it will stay black.

I have reinstalled the app (on both PC and phone), I have tried connecting via bluetooth and wifi and I have tried the developer options I could find online.

Does anyone know the solution to this?

[Maxime_SONNET]

Hi,
I have the same problem with my Note 9. It was working well last week but since the last update, I just have a black screen. I have uninstalled/reinstalled, didn't help. My mouse is also working well.
You're not alone.

[Maxime_SONNET]

Actually it was corrected by Samsung a few days later.

A new update was brought for Windows 10 and installed yesterday on my PC. And the problem is back!

@Samsung guys: could you please take care of this problem? I'm a CRM consultant and a heavy user for this nice app.