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SIM2 turning itself off and number unknown

(Topic created on: 25-02-2021 12:19 AM)
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scottkiely
Student
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Hi

I have a new S21 Ultra. When I go into sim card manager, sim 2 is off. If I turn it on and back out and go in again, it's off again 

Also sim 2 shows number unknown. Sim1 the number is there (I've blanked out for privacy reasons).

I bought this phone specifically to consolidate my work and person numbers.


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Any ideas?
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11 REPLIES 11
RXM
Troubleshooter
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FRHelloautumn. I think I bought it on the Galaxy store or from galaxy themes I'd highly recommend it, it makes everything look nicer. I had it on bold up until the other day I'm still undecided on what I prefer.
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Ferenc75
Helping Hand
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thanks for your quick response 👍
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