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Screen shot error

(Topic created on: 08-03-2023 07:49 PM)
2511 Views
lloydy32
Student
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Everytime I go to take a screenshot on my galaxy s21 if I try to crop the picture or save the picture it comes up saying ... Cannot edit file it is not supported by screen write







image


6 REPLIES 6
keith30
Maestro
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Did you try to crop the picture straight
After taking it before you've viewed it from the gallery? That may be why
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lloydy32
Student
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I can crop it afterwards if i go into gallery but i used to about to crop it straight away from the screenshot menu
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Candyreign2
Student
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Did you find a solution? Mine just started this after an update on March 5th

Candyreign2
Student
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I restarted my phone for today (for the second time). It restarted differently displaying "One UI" instead of how it usually restarts. Now I am able to immediately edit screenshots again. The toolbar is back! No more annoying "Unable to open
Samsung capture
Tap SETTINGS.
go to App info>
Permissions, then
allow the following
permissions and
try again:
Files and media"

I dont have to leave the screen capture to gallery in order to edit. It is fixed.

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Cr0wn
First Poster
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I have this same issue.  Still looking for the solution. Thank you  @Candyreign2 but that solution is not for this particular issue. 🙏🏽

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J-Milly
First Poster
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I have the same issue, very annoying. This has always worked on my android phones in the past
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