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Screen only show for a mili second when turning off

(Topic created on: 02-04-2021 10:57 AM)
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Damphone
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Hi I have an S10 phone , my screen kept going black, I found if I pressed the buttons  20 to 30 times and tapped screen it would come back on, then I learnt to force reset it and it worked for a day without problem, then acted up again, at which point it wouldn't respond, to tapping or forced reset, but screen was working, just black, While pressing the buttons and tapping screen for the phone fell and cracked the screen, then it came back on, now it's gone off again and the screen is black but responsive,i can see the screen for a brief millisecond when I turn the phone off,  the whole screen or the Samsung logo, the screen is still responsive

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AsadM
Moderator
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Hi @Damphone, I'm sorry to hear about the issue on your phone. Let's try going through the steps on this page to determine what actions to take to get this sorted: https://www.samsung.com/uk/support/repair/# Hope this helps! 

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