Samsung s21 ultra is freezing after upgrade what should i do

[Faraimunashe Mutata]

Ever since I upgraded the software of my Samsung s21 ultra phone has been freezing. How do I work out this

[JAMES4578]

Hi @Faraimunashe Mutata  Did you clear the cache partition after the update as this is advised and can help with lags/freezes.   some temporary casche files can become outmoded or even in some cases corrupt.  Whilst temporary cache files are deleted your Data is intact, unlike a Factory Reset when you need to back up  beforehand.

Follow these steps:

1. Turn off the device.
2. Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

you can also repair apps from the same Recovery Menu.

[NathanG113]

My s22 ultra since June first update keeps crashing and freezing constantly tried everything just need to hope Samsung releases a fix soon

[Faraimunashe Mutata]

Thank you for this, but please note that, the phone is not even switching off because I have no access to the touch screen, if I switch It off by holding everything its just restarting 

[MarkMcC]

Hi,
If you hold the power button and volume down the phone will restart and as it's restarting hold the power and volume up button.
This will bring it to a screen where you will be able to use the volume buttons to move up and down and the power button to press ok.
You will be able to clear the cache, factory reset and power down your phone here.

None of these things fixed my device and I've been told I'll need a new LCD screen but it could be worth having a go.

Best of luck.

[v90vkj]

same issue for me on S22+ since latest update 6.1, asny solution you found?

[v90vkj]

any solution?