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Samsung Galaxy Screen not responding after update?

(Topic created on: a month ago)
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Galaxy S21 Ultra screen not responding after update.

Galaxy s20 Ultra screen not responding after update.

Please hold the volume down and power button and the shut down and restart options menu pops up. Keep holding for 10-20 seconds to restart the device. 
Support won’t help.

6 REPLIES 6
mikep73
Apprentice
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Mines gone the same way today 😒
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Holding the volume down and power button for 10-20 seconds until it forces it to shut down should fix this. If not then it may be a hardware problem.

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mikep73
Apprentice
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Tried everything. If I had known about the 6.1 update issue, I would have left it
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Tariro710
First Poster
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My S21+ has done the same and I cant even restart it 

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Dean9877
Pioneer
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Use S Pen. Gud luck

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michok63
Pioneer
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If you have this versions you can't roll back.

samfw.com/firmware/SM-G998U1/XAA

  1. G998U1UESBGXF1
  2. G998U1UESBGXE1
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