Hello, I've bought a Samsung galaxy s21 ultra and I have a problem with it, when I'm using camera too take pictures or videos, the phone is getting very hot, why could be that, any one have the same problem?
I've got the same problem, I'm gonna have to send it back I'm afraid. It only gets hot when using the video camera for more than 5 minutes. I'd probably wait for iPhone 13 now. I don't want the battery to blow in my face one day 🙄
too many people around the world have same issue..just rung samsung to see where my refund is and is due this week , and even samsung customer services agent said so many people are returning the S21 series phone with same over heating problem ...even samsung customer service agent said he would not take the chance on it..they are sending returns reports to samsung top management and all are overheating reports this was said to me by samsung customer services agent on the phone he also said there not sure yet if hardware issue or software..To be fair I was shocked at the agent from Samsung admitting there is a problem..not just we've heard nothing about heating problem as you would normally get from them
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