Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

s9 update

(Topic created on: 17-08-2020 06:04 PM)
638 Views
andybeach
First Poster
Options
My s9 will not update to the latest version. Keeps saying the software is up to  date but is only on one ui version 1.0
Android version 9.
Any help  will be appreciated. 
0 Likes
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

This is in my Samsung Members App in regards to when a phone should get an update @andybeach 

Screenshot_20200121-053932_Samsung Members.jpg

Have you tried Samsung Smartswitch ?

 

Also was the phone supplied directly by Samsung or via a mobile network  ?

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Anonymous User
Not applicable
Options

There are 2 approaches you can go for.

The fastest and warranty possibly invalidating one which in this place i cannot recommend which is flashing the update yourself.

Or the safest way is to bring it to a samsung costumer service with the receipt of when you bought it and he will update the software for you.

Think about what is the safest for you from both a device but also health pov😅

0 Likes