23-02-2021 04:21 PM
Hello.
I have a problem with my S21 ultra when I connect to the internet via any Wifi. No matter what I try it always starts to lag and after few minutes it shows "Connected without internet" and an exclamation mark on the wifi sign. I tried with different routers, with different settings, at different places with different ISP, the problem presists. I read somewhere that I could try clearing the cache and forgetting and reconnecting back to the same wifi networks, it did not help. I even tried turning my phone OFF and ON again million times. The only thing that helps is turning wifi off and then on. But after few minutes the problem comes back. Is this a software problem and it will be fixed or is it something hardware and I should send it back for repairs?
Phone S21 Ultra 5G
Model number: SM-G998B/DS
On the last update from 15 february
21-09-2024 06:32 PM
Are you in Power Saving mode? This might try to stay off WiFi as much as possible resulting in a connection delay when you need it.
18-03-2025 12:21 AM
If anyone is still having issues in 2025 - Make sure your date and time is setup for auto or it will never connect to wifi if phones off time or date.
12-05-2025 08:47 AM
Everything was fine until Saturday when both S21 would connect to the internet for about 30 seconds and then drop out saying connected without internet, I've tried resetting both the hub and phones, is it an update issue?
Thanks