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S21 Ultra No Network Conection after the last Update

(Topic created on: 12-12-2021 05:29 PM)
682 Views
Juan greenfield
Pathfinder
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Hi, I have a S21 Ultra since late January, I had issues in the past but now since the last Update 3 days ago My Mobile Network stopped working, I have an (Ø) symbol not even empty bars, the SIM card works great on other devices, but non SIM card works on this device, I tried reseting the network settings, Wiped cache partition, factory reset, airplane mode on and Off, looks like the antenna stopped working completely, not a single SIM card works on this device.

I have Wifi connection but is not what I bought this phone for, I want network service, is there any other solution I can try?

screenshot-2021-08-20-20-06-35-default.png

234 REPLIES 234
tploumen
Voyager
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Get your mainboard replaced at the Service Centre.

Hassank
Explorer
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☹️

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SEPPO77
Student
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And no it stopped working again.. 1300euros and piece of sht.. 

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tploumen
Voyager
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It seems to be a hardware issue. A mainboard replacement is the only fix.

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gpaolo79
Pathfinder
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Yesterday my phone updated itself to Android 12 and both sims started to disconnect randomly, even during phone calls. 

Is there any way to restore the previous version? I bought this phone in Italy three months ago...

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GoldFire369
Journeyman
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Did maybe someone try or have esim

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deedpool
Pioneer
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I moved to  a esim and it's still an issue iv got. 

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Saad782
First Poster
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Hi i am from UAE,

i faced the similar issue no signals after Dec update. I took the phone to one of the service center, they flash the phone and installed software again, now its working fine. But i lost all the data 😞

Hassank
Explorer
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I did the same and problem restarted within 1 week from the new software installation:(

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tploumen
Voyager
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This won't help. Please go back to the service centre and ask them to replace your mainboard.

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