Hi guys, I've my S21 Ultra having Mobile Network issues since almost two weeks. I saw it is something that happen to other users. But, how to solve? I tried changing Sim card, etc.. The issue is clearly the smartphone.
This is really outrageous. No one from Samsung answering. A 1300€ smartphone with connection issues is really awkard. What makes me mad is that for the first three months it worked perfectly. What me, and the other users need is a troubleshooting guide with explanation of what is happening and why in order to find a way to handle the situation: It is better to return the phone? It is something fixable by the users? The solution provided by the customer care service is permanent?
I have had the same issue since January as well. I have tried every troubleshoot and changed network providers. This is a hardware issue. My phone is only 2 years old. Did it get resolved. I am now hesitant to buy another samsung phone.
So did you tried to format the smartphone and to not update? Give me a feedback about that. But how is possible that a hardware issue happens after three months after the buy?
