S21 ultra and facebook

[Mbfrenchbulldogs]

OK so once again the photo gallery and Facebook not working.

Open the Facebook app and post a pic, I can select folders no problem all great. 

When replying to a post and you click to post a pic, it don't allow you to go to folders, it just brings up random pics on camera roll in no order at all.

Now I have tested this on iPhone, Huawei, and all works fine.

Any ideas why this isn't working.

[BandOfBrothers]

Something like this may require troubleshooting @Mbfrenchbulldogs 

Can you start with trying Safe Mode.

Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 

[Mbfrenchbulldogs]

Thanks, will try it. Have you had this issue

[BandOfBrothers]

No my phone hasn't displayed the issues your having.

[GoanGeek]

Check app permissions and allow all incase you have blocked some.

Try clearing app data or cache.

Or maybe even just restart the phone.

[JAMES4578]

@Mbfrenchbulldogs  These tips should help.  I have only just got the S21 Ultra but have thus far not come across the issue and was fine on S10(my previous device).

[Mbfrenchbulldogs]

Hi tried everything suggested abo e very strange and annoying