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S21 ultra 1X camera out of focus.

(Topic created on: 27-10-2023 09:09 AM)
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EW101
Student
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My Samsung s21 ultra 1x camera is not focusing properly anymore. When you start the camera in photo mode it won't focus properly on the subject and produces blurred photographs. This doesnt happen in the wide angle or telephoto lenses. I'm a full time professional photographer and the only reason I upgraded from an iPhone to this S21 ultra was the camera. What can be done to have the 1x camera work again as it used? Thanks 

13 REPLIES 13
Setonas
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Unfortunately, same problem seems to be common who owns Samsung Galaxy S21 Ultra. 2 months ago, image focus disappeared for me on 1.0 zoom either. Like the others, everything works fine on 3x or 0.6x zoom. I've tried resetting the camera and downloading all the updates - nothing helped. Samsung, so far, doesn't offer any solution either, even it's a massive problem.

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jj67l
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This is happening to my s21 ultra too now. It's clearly a manufacturing defect/software issue that was introduced after. Is there any class action that's been set up to pursue this?
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Sohnice
Student
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I'm getting the blury 1-3 zoom too after the recent update! Is this a conspiracy? Trying to make old model users to upgrade their phone?

1000104518.jpg

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makkeyn
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Same thing happened to my 3 years old phone,dunno how to sell it now because no one would want to buy it. Usually buy the phone after selling the old one and add the difference,but not in this case. Did anyone sell their phone with this defect?

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