S21 not receiving updates

[Barreloffun]

Its been a few months now and my s21 still hasn't gotten the updates for one UI 6.0 or android 14.  Any know whats going on?

Country is US and model is SM-G991U

[Piper123]

Hi there

Are you in the US or elsewhere and trying to update from a different region?

Please connect your device to SmartSwitch and see if an update is available. (It might also be worth using a VPN connected to the US to try to force updates through).

[unknown4now]

If its a carrier issued device they control the update cycle not samsung

[unknown4now]

Also assuming not a fake s21?