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S21 Galaxy 5G keeps restarting when charging

(Topic created on: 20-06-2023 01:06 AM)
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VMPindoria
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My Samsung Galaxy S21 keeps restarting when plugged in for charge via USB C. However, phone charges fine when docked wirelessly. 

Is this an issue with the port or a software issue?
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BandOfBrothers
Samsung Members Star ★★
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Please check your phone's software is updated as well as your apps.

It might be worth using a 🔦 to **bleep** inside the charging port to see if there is any debris lodged in there @VMPindoria 

Also try another Samsung Charging Brick and official data cord if you can.

If this continues then it's always worth clearing the phone's System Partition Section Cache Files and try Safe Mode. 

Also please do send your feedback via your Samsung Members App so this goes directly to the relevant Samsung Department. 

If the above ^  fails to resolve the issue then yes let a Samsung Service Centre have hands on.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "