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S21 FE 5g eSIM?

(Topic created on: 07-08-2022 11:42 PM)
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Members_028ywnj
Student
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Hi everyone

I'm trying to ge to the bottom of whether / how the S21 FE 5G supports eSIM. I thought it did, based on reviews before I purchased (I know!). However, on closer inspection, and trying to activate a downloaded eSIM profile, it looks like there's no eSIM options in SIM card manager.

It looks like I can use a second physical SIM no problem. I've been on to the support chat, who advised that the phone does support eSIM (though I was in South Africa at the time, so seem to have been connected to their support team there?).

Am I doing something wrong? I bought my phone direct from Samsung in the UK, not locked to any network, though I use O2 at home.

ATB

Charlie

10 REPLIES 10
adamskizzz
First Poster
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I also faced this problem. According to Samsung support the UK version has esim compatability but the US version doesn't. Can't be updated in a software update as it is part of the hardware build on the phone.
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