a month ago - last edited a month ago
until this update my phone was working fine. (one UI 6.1 Android 14 ec. Patch Level July 1 2024)
I have now damaged phone because of software issues. wifi is disabled and not working. I bought phone in Poland and i was out of Europe at that moment and should give my phone to the service in Turkey.
They told me that they were checking my phone and it seems my issue related with motherboard but they have no this part so they will not able to change.
however i decide to buy new phone (because it is out of warranty but please can someone from Samsung explain how can i trust Samsung anymore to buy new Samsung phone especially your updates are damaging our Phones?
a month ago
a month ago - last edited a month ago
Dear Robin,
first of all, phone newer has been on the service before this overheating issue. There is no any application can cause overheating issue because there is no installation of new application.
It started right after the update. It was not authorized shop i think, but it is not the case because phone was already damaged when i visit that shop and they did not touch anything just they told that it is most likely power related etc.
i made soft reset before Wi-Fi damage; also cleaning the cache did not help. at least i did factory reset as recommended and Wi-Fi damaged because overheating issue was still persist.
btw it is still overheating after Wi-fi damage.
it is not heating when i charge phone. but when i start to use does not matter which application it is overheating. (Instagram- WhatsApp - Facebook - Google - Samsung members - Even Settings phone it self)
a month ago
a month ago
a month ago
3 weeks ago
The last 6.1 update bricked hundreds, possibly thousands of phone screens.
3 weeks ago - last edited 3 weeks ago
a week ago
Y would everyone have the same issue don't try to defend Samsung for it's flaws accept it and keep ur brand reputation up...rather than false claims
Tuesday
Samsung almost bricked my S21 Fe 5G (Exynos 2100) too. Note 7 style.
Two days ago that thing got so hot that the backplate glue melted and the plate got separated from the phone.
This device was immaculate. Never been at a repair shop. Nothing was running. Screen was locked. No case. Wasn't charging. Jus had the phone in my hand.
One update after the other this device keeps getting worse. I will never buy Fe or Exynos again.