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S21 Data Usage not showing up in settings

(Topic created on: 08-05-2024 10:41 PM)
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xman2505
Student
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Even though I have unlimited data, I like to check my usage once in a while. However, upon checking recently I found that it says 0 bytes used and still thinks it's in the November-December 2023 period. Anyone else have this issue/know how to fix this? (Pic for reference)

1000014676.jpg

1 Solution


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Solution
Robin999
Maestro
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Dont know if this will help, but...
In the data usage menu, tap on mobile data usage. Tap on the cog wheel. Tap on Start billing cycle on. Set your billing cycle date.
Note: As you can see from my screenshots, mine doesn't show the year, just the month and day. I also use a S23U, but don't see why yours would be any different.1715205758998_1715205758993_0.jpg1715205789623_1715205789611_0.jpg1715205821298_1715205821293_0.jpg1715205865636_1715205865625_0.jpg

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Solution
Robin999
Maestro
Options
Dont know if this will help, but...
In the data usage menu, tap on mobile data usage. Tap on the cog wheel. Tap on Start billing cycle on. Set your billing cycle date.
Note: As you can see from my screenshots, mine doesn't show the year, just the month and day. I also use a S23U, but don't see why yours would be any different.1715205758998_1715205758993_0.jpg1715205789623_1715205789611_0.jpg1715205821298_1715205821293_0.jpg1715205865636_1715205865625_0.jpg
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xman2505
Student
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Thanks! This resolved my issue immediately!

Robin999
Maestro
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You're welcome. I'm glad it helped you out.
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