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S21 Black round dot close to the camera black dot

(Topic created on: 18-07-2023 02:48 PM)
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cclerc
First Poster
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I just received my S21 (refurbished) and a black dot remains on the screen near the front camera (see picture below). I've tried restarting the phone, and also testing the pixels with *#0*# but it still appears in all cases. Have any of you had a similar problem and found a solution? Also, as the dot is quite small, do you think it would be risky to keep this phone? Thanks for your replies. 

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2 REPLIES 2
Fiona26
Samsung Members Star ★★
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I would return, I've come across posts with people with the same issue. It is a fault with the screen. Damage or dead pixels.
https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/black-dot-on-top-of-my-zflip-3/td-p/6826739
Post with a similar dot.
TNJGB
Navigator
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There is also a developer option that gives a similar effect called "simulate display with cutout" with six options that can produce a black circle on the screen. Check in your developer options that this is not active and set to default.

 

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