S21 Camera failed

[DanielNem]

My camera app or anything related with using my camera won't work.  On third party apps, it shows a black screen and for the app itself, it just won't open. I tried clearing the cashe and data, force stopping, going in safe mode, resetting etc and I still couldn't find a solution.

Please help.

[Robin999]

Is it only 3rd party apps that are causing this? When in safe mode, was the camera working as it should? If it's a 3rd party app, then reach out to the developers of the app, and also check for any updates for said app. Is there not a Samsung app that could work instead?

[-Robot-]

Have you factory reset the phone? I know you don't want to hear this but it maybe the only way.

If it still doesn't work after that I would suggest taking it to Samsung Store for a repair

[DanielNem]

1. No, it was not only third party apps. Infact I think they had no involvement with the problem as I deleted almost every map that required a camera and the problem remained.

2. When booted in safe mode, the problem still remained: It just said "Warning, camera failed"

3. Like I said before, it wasn't a problem with any apps and I haven't recently updated anything. (They are updated, but there were no changes recently. )

[Robin999]

Thanks. There's a camera diagnostic available under the support tab in the members app. If the results from that come back as a failure, then consider a repair, especially if you're planning on keeping the phone.

[Numbaonenewb]

I found a work around. I downloaded an app called Ai capture. It allows you to manually select which camera you want to use before it launches it. 

I've noticed that with mine, everything but the rear secondary camera labeled as hardware 2, the one that's the 100x, and it will work. 

Other than that, someone at Samsung dropped the ball.