S21 5G camera failed after one UI Version 6.1 update

[princesslily1]

After successful update of one UI version 6.1 on my S21 5G on the 2nd of August, 2024, my camera has not functioned. It's giving error message "camera Failed".  I have reset camera, cleared cache, cleared data, started phone in a "safe mode" but to no success. Is Samsung working on any software update to fix this? what is the way forward to my camera functioning maximally? Help please

[Robin999]

Hi, and welcome to the UK community.

First, try a hard reset

With the device powered up, Hold the Volume down button and Power button simultaneously for 10 seconds. The screen will go off. Continue to hold buttons until the device vibrates and the Samsung logo appears. Release buttons. Device will reboot. Once done, please check if the issue is resolved.

If not resolved, try wiping your cache partition

Plug into a working PC or laptop or other Samsung device

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[Members_p0vrBV3]

Did this solve the OPs issue.

I have the same fault since getting a software update yesterday and it does not solve mine?

Is Samsung working on a fix, when can I expect a resolution?

[princesslily1]

Thanks for the response. I have applied all offered solutions and just made the latest software update but "camers failed" is still up. 

[princesslily1]

No

[Numbaonenewb]

I found a work around. I downloaded an app called Ai capture. It allows you to manually select which camera you want to use before it launches it. 

I've noticed that with mine, everything but the rear secondary camera labeled as hardware 2, the one that's the 100x, and it will work. 

Other than that, someone at Samsung dropped the ball.