21-11-2020 07:01 PM - last edited 21-11-2020 07:04 PM
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My new s20+ ultra is made differently from the online manuals.
To fit the sim and the sd card the leaflet in the box states TAKE the back off the phone. I cannot see a method of doing that
The charging socket is on top next to the headphone socket.
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- sim card fitting
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21-11-2020 09:53 PM - last edited 21-11-2020 09:54 PM
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Report back with make of the processor, device space, RAM and software version.
22-11-2020 06:38 PM
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22-11-2020 07:09 PM - last edited 22-11-2020 07:15 PM
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That looks like a micro USB port.
The Samsung real phone has a usb-c port.
i.e
It's a fake in my opinion.
The cameras are wrong too.
Should be like this.
And as I said earlier the Samsung s20 models don't have a 3.5mm headphone jack.
I'd ask for your money back.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
21-11-2020 09:53 PM - last edited 21-11-2020 09:54 PM
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Report back with make of the processor, device space, RAM and software version.
22-11-2020 05:30 AM
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That does not sound right @SParks100
Can you take a photo of the phone and the ports your speaking of along with a photo of the About Phone Screen in your settings.
The s20 does not have a 3.5mm socket as the earphones go in the usb-c port at the bottom which is also where it charges from.
The sim card tray is at the top which is ejected via the included sim card ejector tool.
The back is non removable on a s20 ultra.
Google search and you'll see images or look at YouTube tutorials.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-11-2020 05:58 PM
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Thanks for taking the time to respond. Another person on this topic suggests the phone is counterfeit.
Need to get the pics taken and posted
22-11-2020 06:31 PM
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processor ARMv7 rev3/ ram 465.6/ internal store 1.2Gb Manufacturer Alps/ Brand Alps / build no KOT49H. /
Android 4.4.2 KITKAT.
I agree that this is probably a fake. BUT It worked in wifi including getting the device ID app. Please advise if you need further info
22-11-2020 06:38 PM
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22-11-2020 06:53 PM
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pictures of screen about screen
about screen 1
ports at top
user manual remove back
Sorry there are 3 pictures in the image above
22-11-2020 06:55 PM
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images show ports, screen, and user manual. Seems I have purchased a fake
From an online retailer. Will not contact them until I receive your comments
Thanks
22-11-2020 07:07 PM
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22-11-2020 07:09 PM - last edited 22-11-2020 07:15 PM
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That looks like a micro USB port.
The Samsung real phone has a usb-c port.
i.e
It's a fake in my opinion.
The cameras are wrong too.
Should be like this.
And as I said earlier the Samsung s20 models don't have a 3.5mm headphone jack.
I'd ask for your money back.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
