25-01-2022 05:24 PM
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Hi All.
My S10 updated overnight and since restarting it I am experiencing issues such as app icons on the home screen not responding/opening. Unable to Swipe left or right from the home screen.
I am only able to open apps by dragging down from the top of the screen, then using the settings icon from there. Opening the apps folder and selecting which app I require.
I have cleared the cache and power cycled the phone several times, without success.
Can you guys suggest any other things to try?
Solved! Go to Solution.
25-01-2022 05:28 PM
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Since installing the new update
Have you checked apps for updates
25-01-2022 05:41 PM
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Have tried that. No luck I'm afraid.
Thanks for the quick reply though, appreciated.
25-01-2022 09:30 PM
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Hi All,
Finally got a result. I use BT Virus Protect on my mobile. And disabled it through the apps folder. This the as far as I can see has resumed normal operation.
It has also been re enabled with none of the earlier issues 👍.
Hopefully this will help others in the future.
