10-04-2019 06:43 AM
Hi All,
My new S10 goes into either a shut down or a deep sleep mode..
Because of this my alarm does not ring in the morning..
How does one prevent the S10 from going into deep sleep
Solved! Go to Solution.
23-04-2019 11:25 AM - last edited 23-04-2019 11:25 AM
30-04-2019 01:22 PM
How? What is the setting to fix it?
06-05-2019 06:54 AM
How was your problem solved?
06-05-2019 07:14 AM
Turn off Auto restart on your phone. If you search for "Auto Restart" in your settings search window it will take you to the option. Turn this option off and your alarms should start working.
06-05-2019 07:18 AM
It is already off but still facing the same problem. Thanks.
06-05-2019 10:11 AM
This is an Issue with the Auto Restart option. It kills all your alarms after it reboots.
Go to Settings > Device Care > 3 Dot Menu > Auto Restart and turn it off ...if its on.
07-05-2019 12:29 PM - last edited 07-05-2019 12:36 PM
The auto restart didnt solve my problem. It was off.
04-07-2019 10:44 AM - last edited 04-07-2019 10:44 AM
I have exactly the same problem. I have done all the suggestions and more. Nothing has worked. Annoyingly, this seems to have happened with my S8 after an update and then transferred to my S10. If I set my alarm for 10 minutes time it will sound. It must be a deep sleep issue. I even downloaded an external alarm app and that didn't work!! Trouble is, if you do a total reboot aren't your settings saved on Google cloud therefore you will have the same problem when restarting?
04-08-2019 04:15 PM - last edited 04-08-2019 04:16 PM
I downloaded other alarms that were working fine yesterday now none of my alarms work & I checked the auto start, it was already off.
18-09-2019 06:50 PM
Did you guys ever resolve this issue? A current Note 10+ owner has the exact same issue and I've checked all her settings. Auto restart is OFF. Issue still persists when she wakes up and her phone is off thereby missing her alarm appointments.