Refresh rate

[Ahmed BA]

I got my new Samsung S20 FE 5G and after checking the settings I switched to 120 Hz refresh rate and it still works in 60 Hz after enabling dev settings It shows 120 sharp but it is stuck in 60 Hz even in 60 Hz it shows 60 sharp no more less in both cases it's stuck in 60 Hz... I looked up the problem I found that others had the same problem and some claim that Galaxy MaxHz helped them fix the issue but for me it didn't help at all... I think the phone needs an update of some sort to fix the issue, any help would be very much appreciated!

[AhmedD]

Hi

I have the same issue .. you found any solution?

[Ahmed BA]

Not yet! I have checked with a repair shop about it and they told me the display installed in the device isn't Samsung's original... Which is really devastating! It's basically meaning I got scammed!! I've been collecting money for a whole year to get this phone then this happens!? Keep in mind that this is my first Samsung that I've ever bought and it was fully boxed not used ever.

[Jahid3]

Did you find anything, I also have the issue

[Ahmed BA]

Unfortunately, no

[Jahid3]

Can you tell me more about Galaxy maxHz???

[Ahmed BA]

It's an app that you can download from GitHub... Some claim that it fixed their issue, but for me I have been told that the display installed on my device isn't original and basically I got scammed by Samsung and I have no other option but to use it knowing that it's faulty, cuz I can't return it to Belgium now

[Jahid3]

You bought it brand new?

[Ahmed BA]

Yes fully packaged

[Jahid3]

Me too, did we just got scammed or is it some kind of software glitch 🤔?