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Recycle Bin not empy in analyze storage

(Topic created on: 10-11-2024 02:19 PM)
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andreweber
Apprentice
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The analyze storage shows me 1.2GB in recycle bin, but as you can see no app recycle bin (lixeira) has this amount of data. I suspect it is the My Files, but no files in recycle bin, tried to update it and deactivated, but still the same. What should I do?

Screenshot_20241110_110603_My Files.jpg

5 REPLIES 5
lminvti
Samsung Members Star ★
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Hi there 👋, try with powered on phone press and hold power button and volume down button and keep holding until phone goes black and Samsung logo appears (around 10 seconds) see if that helps.
BandOfBrothers
Samsung Members Star ★★
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You could also try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

@andreweber 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

andreweber
Apprentice
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I have already tried that but no success 🙁

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andreweber
Apprentice
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Thank you for your suggestion, I tried the Clear Cache Partition and Repair Apps, but had no success also 😟

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andreweber
Apprentice
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Does anyone else have any suggestions?

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