10-12-2021 02:44 PM
I bought a S21 5G on eBay but I appear to be unable to register the phone. Nothing happens when I fill in the phone details and hit the COMPLETE button. Any ideas why the should be happening, please?
10-12-2021 02:51 PM - last edited 10-12-2021 02:58 PM
10-12-2021 05:15 PM
@Members_Ljrtt4U: If you purchased the phone on ebay then it may not be intended for use in your current region, which can affect your ability to register the device to your Samsung account. Have you tried registering on the Samsung Members app > Get Help > Register (located at the top of the page). If so, have you tried scanning the QR code or barcode on the packaging to complete the registration?