Problem with echo on call S21 Ultra

[RuShY]

Hi guys,
I have a really weird problem.
Since last week, shortly after I updated my phone, I have had complaints from people I call to, that they hear themselves talking to me, an echo of them voice.
I have the phone from February and before that I did not have such a problem until last week.
I shook myself in various forums, but I do not find a similar problem and its solution. Please help, because it is terribly annoying. As a primary solution, I have reduced my microphone to a minimum and so the echo is very weak and almost invisible, but from the other side do not hear me very well.

[Steve669966]

This is no kind of fix for a problem this big. I bought this phone for my wife and it is the primary device she uses for work. It hampers her communication greatly. For the price I paid for this thing there should be a wide spread fix/repair or recall. At the time I bought it, it was the flagship model. It should be a perfect example of your abilities, but instead it's a really expensive P.O.S.  My disappointment  knows no bounds.

[madhuri54]

what is VoLTE

[Justworkdamnit]

Mine has never been fixed.  Only way I can talk to anyone is with earbuds.

[mohsinalam88]

Hi. I am facing the exact same problem. I brought this phone brand new last week. I unboxed it. Many people I spoke to over the phone complained that they hear their own voice echo. Please help. What to do. Can Samsung do anything about it?

[Justworkdamnit]

Where do you find the phone companion app?

[monyx]

Has anyone attempted a warranty repair? Samsung recommended I bring it into one of their warranty repair shops. I called this shop (ubreakifix or something) and they advised they could replace the speaker. I suspect this won't do anything but I'm at a loss right now on what to do. What a waste of $1200. Should have a class action lawsuit against Samsung for this if enough people have this issue and they won't even acknowledge it let alone pledge to fix it.

[Justworkdamnit]

They should return our money or give us a phone that works. Having to patch a new phone is unacceptable.  You buy rebuilt junk for a third of the new price.  You don't pay new price then have it rebuilt. 

[Sh0wty]

I agree here.  Very upsetting for the "top of the line" device last year with no fix.

[UB32]

Hello 

I had same issue with samsung s21 ultra phone all phone calls i made both in network and within wifi calling. I called my service provider and we did following triage steps:

1) Turn International Data Roaming on (found in settings)

2) Reset network setting ( within settings)

3) Power off phone completely (for a minute or so)

4) Power on your phone

5) Reconnect to wifi and wifi calling.

Hope fully above steps shall help . Good Luck.

[Besimon]

I am having the exact same issue as the others below. I do not hear an echo on my end but when I speak to others they all complain they hear an echo of themselves when they speak, and it is worse when I put them on speaker. Rebooting the phone has helped but it doesn't seem to last. I thought it might be connected to the blue tooth but it continues to happen whether my blue tooth is on, but not active/connected to a blue tooth device, or off.   Any known solutions?