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Power button

(Topic created on: 03-06-2025 02:29 PM)
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Johnrey
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Help Pls My Phone Is S10 5G my power button is working normally but it just don't work I'm confused why It don't work it works normally but now don't work

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xSteveuk
Samsung Members Star ★
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If the power button on your Samsung device isn't working, you can try a few things to troubleshoot. First, try a soft reboot by pressing and holding the power and volume down buttons simultaneously. If that doesn't work, you can attempt a hard reset by holding both the volume and power buttons for 10 seconds. If the power button is physically damaged, you may need to contact Samsung Support or a repair shop. 

Here's a more detailed breakdown:

1. Soft Reboot: 

Press and hold the power button (or Side button) and the Volume down button at the same time until the device restarts.

This can take up to 60 seconds.

If the device enters Maintenance Boot Mode instead of restarting, use the Volume Up or Down buttons to highlight Normal Boot and then select it by pressing the Side button or Bixby button. 

2. Hard Reset:

Hold both the volume and power buttons simultaneously for 10 seconds.

This will disconnect the battery and restore the device, potentially resolving the issue. 

3. Check for Physical Damage:

If the power button is physically damaged, it may need to be replaced. 

You can contact Samsung Support or a repair shop for assistance. 

4. Other Potential Solutions:

Check Power Settings: Go to Settings > General Management > Reset > Reset all settings. 

Use the Quick Settings Panel: Swipe down from the top of the screen with two fingers to access the Quick settings panel. Tap the Power icon (usually in the top right) and then select "Power off". 

Turn on Screen Wake Gestures: In Settings, search for "Gestures" or "Buttons and Gestures" and see if you can enable options like double-tapping the screen to wake up the phone or double-tapping the home button to turn off the screen. 

Use Bixby: You can use Bixby to tell your phone to turn off. 

If none of these solutions work, it's recommended to contact Samsung Support or a repair shop for further assistance

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