26-07-2024 11:48 AM
26-07-2024 12:04 PM
Hi @BeckBee86
Sometimes 3rd party apps can cause a conflict and should try the device in Safe Mode https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ If ok there would pinpoint recent third party apps which may be a problem (if applicable)
If not the issue you may need to clear the cache partition , this deletes temporary cache files (sometimes some can become corrupted) but keeps your Data intact and is recommended after updates.
Follow these steps:
1. Turn off the device.
2. Connect To Computer ,TV USB or other Device, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
If able can also use the Galaxy Apps Booster from the Good Guardians suite, The Repair Apps option in Recovery no longer seems to be available. https://www.sammyfans.com/2023/07/23/download-the-latest-samsung-good-guardians-galaxy-labs-app/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
26-07-2024 08:51 PM