OVERHEATING ISSUE

[Zohenprd]

for god sake I just bought an exynos  512 GB s21 ultra phone and it's just unusable , the phone get very hot if you open few app, video call and got a BBQ in the same time should be their  advertisement, 1500£ phone for nothing  lag always, hot for nothing can't use it properly. 

very disappointed 

[costolleumus]

Mine is even worse

 

[vladop]

return phone and buy a new .....

[j123456789]

What worse than the heating issue is the abysmal battery life. 6 hours and 39 minutes it took to drain the battery from 100 to 8% with normal usage. with my old s10 + it could easily last over a day.

[Steveb54uk]

I took one photo at 100x to try it and the phone immediately got hot, surly that can't be right

[Members_ZdN4hdZ]

Same problem on my s21, my fingers are burning...

[vinceremo]

I tried the ultra in the Samsung store. Took a couple of photos and it started to get uncomfortably hot. I'm glad I read this thread and went to check it out myself. Saved me a lot of frustration. I hope you guys get help from Samsung quickly.

[Mr Argos]

First day and so much panicking. Change your screen resolution to FHD, lower refresh rate until phone is learning. Yes, there will be issues, yes, there will be fixes. It amaze me to see people preordering device and then complaining about it. Every single device will have some issues which will have to be fixed! If you want properly working item, wait few months and buy then. 

[vladop]

I don't expect compromises on the top model and I'm not a Samsung beta tester.

I replaced the overheating phone with a new one.
The new piece is OK and does not overheat

[Mmm78]

ive just got mine today and same problem. I'm transferring from Note 10 plus and new phone very hot. so hot i can feel the heat trough my thick wooly shorts. surely this is not normal?

[Mr Argos]

Well, got it 7 hours ago, moved all my data from my s10 5g. Phone was hot for all those hours, not overheating. To reduce heat I changed refresh rate and resolution. Now phone  is just little worm. My biggest concern is poor benchmark scores...I mean lower than s20! I am sure it will get good, but atm it's a worry. Heat...my s10 5g, my all notes were heating up during first  days too. Nothing to worry.