RoRoMac
Student
28-04-2021 08:05 PM
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Since doing a software update a few weeks ago and one again this afternoon (which I thought might fix the problem) I have been getting the black screen of death all day long with a green line at the top of the screen. And the phone gets so hot you can barely hold it!! Samsung S9, was working perfectly until this!! Sort it out Samsung.
3 REPLIES 3
GoanGeek
Samsung Members Star ★
28-04-2021 08:21 PM
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Would try a wipe cache to clear any issues.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
Susieque
Apprentice
28-04-2021 09:50 PM
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I have software to install, tells me it may affect my data and photo's if they are not backed up, do you suggest I shouldn't install it??
GoanGeek
Samsung Members Star ★
29-04-2021 10:13 PM
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Always good to backup incase things go south with major updates.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
