29-01-2021 12:20 AM
I just received my S21 Ultra today and found that Samsung Pay displayed messages in German and would not work. Upon investigation it appears to be locked on the EUX CSC instead of BTU and as a result I also don't receive firmware updates.
Reading around, it appears Italy had a similar issue requiring a last-minute firmware push to resolve. I've also read that this can happen if you turn your phone on for the first time without a sim card already inserted.
I can't find any way to change the CSC, previous mechanisms pre Android 11 no longer work and I've tried factory resets etc to no avail.
Am I alone in this?
Solved! Go to Solution.
30-01-2021 12:00 AM
Same issue for me. Set up phone using a BT mobile SIM. Now stuck on EUX.
Tried a reset, but now a load of the default apps aren't present. No Samsung members, calculator etc
30-01-2021 12:21 AM
30-01-2021 12:31 AM
30-01-2021 12:44 AM
30-01-2021 01:13 AM - last edited 30-01-2021 02:29 AM
It's really odd. Can't help but think some of the UK carriers aren't sending a message to the phones that Samsung are expecting them to.
Failed for me using BT and o2 though.
30-01-2021 01:22 AM
Just noticed, in Samsung health, all the notices they post for information/news are in German for me when using the app!
30-01-2021 08:23 AM
30-01-2021 09:14 AM
That’s brilliant are you now BTU ? Which network I am sure you said but saves me going through the thread
30-01-2021 09:51 AM
30-01-2021 09:59 AM