Network Issue In Galaxy S21 FE

[Dhanush_parker]

Hi Samsung Members,

         I think it is a software update issue. I'm facing No Network / Emergency calls only issue in Galaxy S21 FE (2022) the problem solved temporarily by restarting the mobile and in couple of hours the problem causes again. SO ITS NOT A HARDWARE PROBLEM. The customer care person blames the network service provider. I also done a factory data reset, changed the device to check the SIM by his instruction (SIM working properly in another device) but the problem stays remain in S21 FE.

THE PROBLEM CAN BE SOLVED BY AN ANOTHER PROPER SOFTWARE UPDATE.

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I don’t know why Samsung Corporate keeps playing with me!

Here’s why:
I had a white line appear on my Galaxy S21 FE in April 2024. The white line was 100% caused by Samsung's software update. However, they refused to accept responsibility, claiming it wasn’t their fault. They even stated that they wouldn’t replace the screen for FE models.

The issue between me and the Samsung care team dragged on for an entire month. Finally, on May 8, 2024, they accepted responsibility and provided a free screen replacement.


Galaxy S21 5G  #networkissuethis is the issue in S21 FE (2022)

[BandOfBrothers]

Hi @Dhanush_parker and may I extend a Warm Welcome to the Samsung Community Forum 👋 

I'm disheartened to hear of the issues your experiencing with your phone and can see you have carried out a good number of troubleshooting steps. 

Feedback can be sent directly to Samsung via the Samsung Members App and do please add in any relevant error reports. 

The more people that do this will help to highlight issues. 

I wish you all the best with this. 

If i can be of any further help please don't hesitate to ask  😎 

[lminvti]

Hi @Dhanush_parker and warm welcome 👋

Sorry about your issue you are facing with your device..

What other steps you have tried? Have you tried sim slot 2? Different network cards? Reseting access point names to default?

[Pawandeep Singh]

I faced the same problem. I went to a service center, and they told me that most likely, the motherboard is gone. It will cost INR 30,000 to repair. The phone was just one week out of warranty, so I opted not to get it repaired for the time being. I went home, Did a software update, and voila, it worked for a month. Now, it's got the same issue, so it's most likely a motherboard thing. I never thought I would face this sort of an issue with Samsung.

[Dummybro]

If the SIM is detected but there's still no signal and the stop icon appears, the only thing you need to do is switch to maintenance mode. It will be restored instantly! Once the signal is back, switch back to normal mode. It works for me!