Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

my Samsung Galaxy s10 is still on android 10 (one ui 2.0)

(Topic created on: a month ago)
281 Views
Members_TVnw92o
Apprentice
Options

I still own a s10 but i have not received any updates since march 1, 2020 and i can't figure out what to do.

6 REPLIES 6
Shamrock_Sean
Helping Hand
Options
Probably because it's now an old model and isn't getting updates any longer
0 Likes
Members_TVnw92o
Apprentice
Options

But the last official s10 update is android 12 and one ui 4

0 Likes
Piper123
Samsung Members Star ★
Options
Which region are you in and where did you buy the device?
0 Likes
Members_TVnw92o
Apprentice
Options

I'm in Europe and i bought it from a refurbish phone site 

0 Likes
Piper123
Samsung Members Star ★
Options
Your device may be "out of region" and so not picking up updates.

Have you tried connecting to SmartSwitch via a PC or Laptop and trying up update that way?
0 Likes
Members_TVnw92o
Apprentice
Options

no i have not

0 Likes