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My Mobile network keeps disconnecting/restarting 🙍‍♂️

(Topic created on: 02-03-2022 09:25 AM)
1391 Views
YohanceJ
Explorer
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Good morning my mobile network keeps cutting out. What is going on? Has anyone else experienced this problem? Is there a fix








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8 REPLIES 8
YohanceJ
Explorer
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xSteveuk
Mastermind
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Hi,
Try reset Network

Go settings
General management
Reset

Reset Network settings

And see if
helps solve your issue
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YohanceJ
Explorer
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I believe that deletes all wifi passwords etc 🙃 however I will give it a go just to rule it out
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YohanceJ
Explorer
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This only seems to happen when I use 5G. I've tested all other network modes (LTE & 3G) and they worked fine
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YohanceJ
Explorer
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The problem still persist after resetting network settings
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xSteveuk
Mastermind
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You could try contacting your network provider to see if there any issues or they doing maintenance in your area 😉
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Aklima
Big Cheese
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Hi,
Please call ur network provider and see if they can help you out.
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YohanceJ
Explorer
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It's not the network provider. I tested a different 5g device on the same Carrie and had no issues
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